Support

Need help with Answerfinch? Email runredteam@gmail.com.

What to include

• What you were trying to do and what happened instead.
• The exact message on screen, or a screenshot with personal details removed.
• Whether your plan shows Free or Pro, and the state shown in the Send log (Sent, Failed, Unknown, or Processing) if the question is about an email.

Please do not send your full license key or real form responses.

Common questions

• Setting up a rule: see email notifications based on answers or personalized confirmation emails.
• Billing or cancellation: open Plan in Answerfinch and choose Open customer portal, or email us. Refund requests are covered in the Terms of Service.
• Deleting your data: see section 6 of the Privacy Policy.